Professional Banking Advisor Opportunity
3 weeks ago
Transformative Banking Career:
A versatile and varied role at National Bank enables you to live your ambitions, making a positive impact on your life and the lives of your clients and colleagues. Adopt a friendly approach, actively listen, and offer a people-centric experience for branch clients.
Your Role:
- Greet clients, answer questions, and provide solutions.
- Help clients use banking applications and ATMs effectively.
- Resolve complex situations by listening to clients' needs.
- Offer transaction solutions for Personal Banking clients and build lasting relationships.
- Demonstrate the ability to engage with clients and ensure satisfaction.
- Refer clients to specialist colleagues for specific needs.
- Ensure compliance with rules and regulations.
Your Team:
The branch operates one evening per week, offering flexible work schedules that vary based on team availability. You'll report to the Customer Service Branch Manager or Branch Manager and collaborate with experts in investment, credit, mortgage financing, and more.
Our Culture:
National Bank values passionate individuals and bold ideas. We work together to help clients achieve their goals and foster an environment where colleagues can grow and thrive. Knowledge sharing and collaboration are essential to our success.
Career Advancement:
After gaining experience as a Banking Advisor, you'll have opportunities for career growth, including promotions, transfers to new regions or branches, or advancing in your current role.
Training and Development:
National Bank offers comprehensive training programs that utilize on-the-job learning to help you master your role. Access personalized training content on topics like banking solutions and the advisory approach to support your ongoing development.
Required Skills and Qualifications:
- Hold a college diploma (DEC) or equivalent qualification.
- Prior customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude, empathy, and excellent communication skills.
- Interest in technology and ability to share knowledge effectively.
- Ability to adapt to different situations and challenges.
Languages:
Skills:
- Accountability
- Brand Ambassadorship
- Business Development
- Client-focused
- Customer Relationship Management
- Detail-oriented
- Digital literacy
- Driving Results
- Emotional Intelligence
- Empathy
- Humility
- Learning Agility
- Oral Communication
- Teamwork
Benefits:
In addition to competitive compensation, you'll be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family. These include health and wellness programs, flexible group insurance, generous pension plans, employee share ownership plans, employee assistance programs, preferential banking services, community involvement initiatives, telemedicine services, and virtual sleep clinics.
National Bank Overview:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to make a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace accessible to all employees, welcoming candidates from diverse backgrounds.
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