Late Night Hospitality Ambassador
2 weeks ago
We are seeking a highly skilled Full-time Overnight Concierge to join our Parkland on the Glen team based in Mississauga, Ontario.
Key Responsibilities:- Manage resident relations and provide exceptional service to all residents and visitors.
- Communicate with residents, guests, and employees in a professional manner.
- Anticipate and respond to resident issues/situations promptly and take appropriate action to rectify concerns.
- Maintain knowledge of services, facilities, and features of Parkland and promote them to residents as needed.
- Display a visible and accessible profile.
- Possess strong customer service skills, a positive attitude, excellent verbal and written skills, and computer literacy skills.
- Have 1-2 years' experience in a client services or administrative role.
- Be available to work a schedule of flexible hours (days and evenings) and all shifts inclusive of days, weekends, and holidays.
- Advanced proficiency in the English language is required, with proficiency in other languages considered an asset.
We offer a competitive salary of approximately $19.40 per hour, plus an overnight premium. Additional benefits include:
• Comprehensive health, vision, and dental benefits plan
• Life, travel, and other insurances
• Access to virtual healthcare 24/7
• RRSP program with employer matching
• Vacation accrual and travel insurance
• Free onsite parking
• Access to WorkPerks program with discounts for various services and products
• Opportunities for continuing education and training through Shannex's Centre of Excellence
Shannex Incorporated is a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by dedicated team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.
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