Late Night Hospitality Ambassador

2 weeks ago


Mississauga, Ontario, Canada Shannex Incorporated Full time
About the Opportunity

We are seeking a highly skilled Full-time Overnight Concierge to join our Parkland on the Glen team based in Mississauga, Ontario.

Key Responsibilities:
  • Manage resident relations and provide exceptional service to all residents and visitors.
  • Communicate with residents, guests, and employees in a professional manner.
  • Anticipate and respond to resident issues/situations promptly and take appropriate action to rectify concerns.
  • Maintain knowledge of services, facilities, and features of Parkland and promote them to residents as needed.
  • Display a visible and accessible profile.
Requirements:
  • Possess strong customer service skills, a positive attitude, excellent verbal and written skills, and computer literacy skills.
  • Have 1-2 years' experience in a client services or administrative role.
  • Be available to work a schedule of flexible hours (days and evenings) and all shifts inclusive of days, weekends, and holidays.
  • Advanced proficiency in the English language is required, with proficiency in other languages considered an asset.
Benefits:

We offer a competitive salary of approximately $19.40 per hour, plus an overnight premium. Additional benefits include:
• Comprehensive health, vision, and dental benefits plan
• Life, travel, and other insurances
• Access to virtual healthcare 24/7
• RRSP program with employer matching
• Vacation accrual and travel insurance
• Free onsite parking
• Access to WorkPerks program with discounts for various services and products
• Opportunities for continuing education and training through Shannex's Centre of Excellence

About Us

Shannex Incorporated is a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by dedicated team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.



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