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Booking Clerk/Secretary

2 months ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a skilled Booking Clerk/Secretary to join the Epilepsy Clinic team at Vancouver General Hospital.

Key Responsibilities:

  • Provide scheduling and booking services for the area, ensuring efficient use of resources and minimizing wait times.
  • Support the team by performing various administrative tasks, including data entry, record-keeping, and statistical analysis.
  • Maintain accurate and up-to-date client/patient information, including demographic data and medical history.
  • Coordinate patient transportation and ensure timely arrival and departure.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Perform other related duties as required.

Requirements:

  • Grade 12 diploma or equivalent, with two years of recent experience in a related field or an equivalent combination of education and experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology and procedures, with the ability to maintain confidentiality and handle sensitive information.
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
  • Proficiency in computer software applications, including word processing, spreadsheet, and database management.

Why Work with Vancouver Coastal Health?

Vancouver Coastal Health is a world-class leader in medical care, research, and teaching, serving over one million BC residents. We offer a comprehensive benefits package, including health and dental coverage, pension plan, and wellness programs. Our team is dedicated to delivering exceptional care and creating a positive work environment. If you are a motivated and detail-oriented individual with a passion for administrative support, we encourage you to apply for this exciting opportunity.