Booking Clerk/Secretary

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a Booking Clerk/Secretary to join the Centre of Brain Health team at UBC Hospital in Vancouver, BC.

Key Responsibilities

  • Provide scheduling and booking functions for the area.
  • Support the team by performing duties such as scheduling and booking client/patient appointments and follow-up visits, tests, and referrals.
  • Maintain appointment calendars for designated physicians and/or other health care professionals.
  • Prepare and confirm client/patient information.
  • Maintain client/patient charts and update statistics on client/patient attendance.
  • Arrange for patient transportation.
  • Provide reception services by greeting clients/patients and directing them to appropriate areas.
  • Answer and respond to phone messages or forward callers to appropriate health care professionals.
  • Maintain departmental equipment, supplies, and filing systems.
  • Perform timekeeping functions for designated staff as required.

Qualifications

  • Grade 12, two (2) years of recent, related experience, or an equivalent combination of education, training, and experience.
  • Ability to deal with others effectively.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to keyboard at 40 wpm.
  • Physical ability to carry out the duties of the position.

Why Work with Vancouver Coastal Health?

  • Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counseling, critical incident, and innovative wellness services, are available to employees and their immediate families.
  • Award-winning recognition programs to honour staff, medical staff, and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

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