Information Technology Support Specialist
4 weeks ago
As a Technical Support Analyst for MONSSON TRANSPORTATION LTD., you will be responsible for providing expert technical assistance to users experiencing difficulties with computer systems and applications.
Key Responsibilities:- Technical Support: Respond to user inquiries, troubleshoot issues, and implement solutions to resolve technical problems.
- Documentation: Maintain a log of problems and solutions for use by other technical support analysts.
- Collaboration: Work with users, IT teams, and other stakeholders to resolve technical issues and improve system performance.
- Knowledge Sharing: Provide training and advice to users on technical topics, including system usage and best practices.
- 1 year of experience in a technical support role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Fluency in English.
MONSSON TRANSPORTATION LTD. is an equal opportunities employer.
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