Information Technology Support Specialist

4 weeks ago


Calgary, Alberta, Canada MONSSON TRANSPORTATION LTD. Full time

As a Technical Support Analyst for MONSSON TRANSPORTATION LTD., you will be responsible for providing expert technical assistance to users experiencing difficulties with computer systems and applications.

Key Responsibilities:
  • Technical Support: Respond to user inquiries, troubleshoot issues, and implement solutions to resolve technical problems.
  • Documentation: Maintain a log of problems and solutions for use by other technical support analysts.
  • Collaboration: Work with users, IT teams, and other stakeholders to resolve technical issues and improve system performance.
  • Knowledge Sharing: Provide training and advice to users on technical topics, including system usage and best practices.

Requirements:
  • 1 year of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Fluency in English.

MONSSON TRANSPORTATION LTD. is an equal opportunities employer.



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