Restaurant Operations Manager

1 week ago

Fredericton, New Brunswick, Canada Boston Pizza International Inc Full time

About the Role

Boston Pizza International Inc is seeking a highly skilled and experienced Front of House Manager to join our team. As a Front of House Manager, you will be responsible for assisting the General Manager with the daily operations of the restaurant, including training, development, staffing, scheduling, and performance management of the Front of House team members.

Key Responsibilities

  • Support the General Manager in achieving business objectives and ensuring exceptional customer service.
  • Lead by example and work closely with team members to ensure a positive and productive work environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and maintain high standards of food safety and quality.
  • Monitor and control labor costs, inventory, and other operational expenses.
  • Collaborate with the General Manager to develop and implement marketing and promotional strategies.
  • Ensure compliance with company policies and procedures.

Requirements

  • 3+ years of experience in a similar role in the food service industry.
  • Proven track record of success in leading high-performing teams and driving business results.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong knowledge of food safety and quality standards.
  • Ability to work effectively in a team environment and build strong relationships with colleagues and customers.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.

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