Concierge (Downtown Area)

3 weeks ago

Vancouver, British Columbia, Canada FirstService Residential Full time

About FirstService Residential:

We are a leading provider of property management services to over 9,000 residential communities across the United States and Canada.

Our team is dedicated to delivering exceptional customer service and creating a positive experience for our residents.

As a Concierge, you will be the face of our high-end residential properties, responsible for greeting residents and visitors with a warm smile and providing a high standard of customer service.

Our most successful Concierges have a strong background in customer service, a passion for going above and beyond, and the ability to problem-solve and diffuse sticky situations.

Shifts Available:

Two shifts are available:

  • Monday to Friday, 8am to 4pm
  • Monday to Friday, 12am to 8am (Overnight)

Skills and Qualifications:

  • Previous experience with strata buildings is an asset
  • At least one year of direct/in-person customer service experience is required
  • Excellent written and oral command of the English language is necessary to work efficiently and communicate appropriately with our clients and support staff
  • Security license is an asset

Physical Requirements:

  • Ability to patrol the property, including stairs, hallways, interior, and exterior
  • Ability to safely receive, store, and handle standard packages received from couriers and carriers
  • Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

What We Offer:

As a full-time associate, you will be eligible for employer-paid health & dental, time off benefits, access to our Employee Assistance Plan, and Tuition Reimbursement Program.

Compensation: $19.00 - $20.00 per hour.

Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.

FirstService Residential is proud to be an equal opportunity workplace.

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