Hotel Operations Manager

12 hours ago


Fort Saskatchewan, Alberta, Canada Southfort Inn Full time
Hotel Manager Job Description

We are seeking a highly skilled and experienced Hotel Manager to join our team at Southfort Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of staff to deliver outstanding service and achieve business objectives.
  • Operational Excellence: Develop and implement policies and procedures to ensure efficient hotel operations, including front desk duties, guest services, and maintenance.
  • Financial Management: Prepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to optimize costs.
  • Guest Experience: Ensure that all guests receive a warm welcome, and their needs are met promptly and professionally.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance guest satisfaction, staff engagement, and business performance.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a hotel management role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with attention to detail.
  • Personal Suitability: Client focus, flexibility, and initiative.


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