Medical Receptionist
2 weeks ago
We are a leading provider of high-quality healthcare services, with a strong commitment to delivering comprehensive, efficient, and cost-effective health care services. Our team is passionate about healthcare and dedicated to providing exceptional patient experiences.
Job SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at KMH Cardiology Centres Inc. in Burlington. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a positive and welcoming experience. You will be responsible for managing patient check-ins, departures, and inquiries, as well as scheduling and confirming patient appointments and follow-ups.
Key Responsibilities- Provide exceptional patient service and ensure a positive experience for all patients and visitors.
- Manage patient check-ins, departures, and inquiries, responding to phone calls and emails in a timely and professional manner.
- Schedule and confirm patient appointments and follow-ups, ensuring accurate and up-to-date records.
- Accurately register patients by obtaining complete demographics, insurance information, and consent.
- Maintain accurate patient records and ensure all required forms and documentation are completed per check-in protocols.
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently.
- Complete MRI bookings administration tasks, including confirmations, chart checks, and phone calls.
- 1 year of medical office experience.
- Cardiology practice and clinic experience is an asset.
- Education/diploma in medical office administration.
- Demonstrated high-quality, compassionate, customer-centered experience.
- Proven ability to work proficiently and independently in a busy, fast-paced environment.
- Ability to establish priorities and achieve objectives with minimal supervision.
- Strong verbal and written communication skills.
- Superior telephone etiquette.
- Strong understanding of medical terminology.
- Proficiency in technology, including MS Office and EMR systems.
- Excellent time management and organizational skills.
- Ability to deal with sensitive information with a high degree of privacy and diplomacy.
- Team orientation.
- A competitive rate.
- Comprehensive benefits.
- Work Perks.
- KMH Fit wellness initiatives.
- The opportunity for growth.
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