Senior Administrative Coordinator, Member Services Specialist
2 weeks ago
About Us
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
We work as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Our Mission
We are committed to innovating, transforming, and redesigning health service delivery for First Nations communities in BC, and advancing a holistic First Nations Perspective on Health & Wellness.
About the Role
As the Senior Administrative Coordinator, Member Services, you will be responsible for all aspects of FNHDA Membership, including:
- Processing new Member applications
- Support and retention of Health Director Members
- Coordination of activities related to membership inquiries and engagement
- Training logistics
- Maintaining the FNHDA Members Portal
You will be a first point of contact for Health Director Inquiries and will provide excellent customer service to FNHDA Members seeking information on FNHDA programs, information streams, training initiatives, and community health planning activities.
About You
To be successful in this role, you will have/be:
- A diploma in business/office administration or an equivalent combination of education, training, and experience
- Relevant, recent, and significant experience in an administrative capacity, including provision of services to senior-level staff processes
- Experience working with BC First Nations communities, Health Directors, First Nation Wellness Practitioners, and/or organizations
- Knowledge of the health governance landscape in BC, including the multiple agreements with health system partners within the provincial and federal systems
- An excellent understanding of FNHDA as an Association for Health Leads/Directors, Association mission, purpose, and programs associated with membership, as well as a thorough understanding of the respective roles of fellow staff, board, and committees of the organization
Working at FNHA
As a member of our team, you will have access to a wide range of employee benefits, including:
- A municipal pension plan with an employer contribution of 9.31%
- Three weeks' vacation, which increases with service to four weeks, plus five personal days, one volunteer day, and 14 public holidays
- Access to group health benefits and a Health Care Spending Account through Canada Life
Our Commitment to Diversity and Inclusion
We are committed to respecting diversity within our workforce and welcome applications from individuals with Indigenous ancestry who choose to identify.
Our Approach to Wellness
We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal setting.
Our COVID-19 Vaccination Policy
We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority.
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