Branch Operations Assistant

4 weeks ago

Oakville, Ontario, Canada Royal Bank of Canada Full time
Job Summary

Royal Bank of Canada is seeking a highly skilled and detail-oriented Branch Operations Assistant to join their team. As a key member of the branch operations team, you will provide exceptional support to clients and employees, ensuring seamless day-to-day operations and maintaining a positive working environment.

Key Responsibilities
  • Process all branch cash transactions, including cheques, EFTs, Bankwires, and physical securities
  • Prepare, print, review, distribute, and present Branch and Cage reports as assigned
  • Manage the filing of all branch operations-related reports and documents, ensuring compliance with internal controls
  • Account opening approvals, including reviewing documentation and scanning forms into the documentation workflow system
  • Provide reception services, answering phones, and greeting clients
  • Assist with opening mail from Canada Post, external couriers, internal courier bags, and incoming faxes for distribution
  • Support the branch management team with administrative functions, including order management of office supplies, boardroom scheduling, and premises management
Requirements
  • Meticulous attention to detail and excellent time management skills
  • Exceptional written and verbal communication skills
  • Strong Microsoft Office skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently, seeking out own answers and solutions
What We Offer
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

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