Claims Manager, Auto PD

3 weeks ago

Montreal, Quebec, Canada CAA Club Group Full time

Position Overview

As a Claims Manager, Auto PD, you will lead a team of Unit Managers in managing complex claims in auto, commercial, and housing. Your expertise in claims handling, leadership, and coaching will drive team performance and ensure compliance with regulatory and customer service standards.

Key Responsibilities

  • Manage a team of Unit Managers, providing direction, development, and coaching to ensure team success.
  • Prepare reports to management on loss development, financial exposure, and claim strategies.
  • Collaborate with stakeholders to develop and communicate best practices, conduct process assessments, and identify areas for efficiency gains.
  • Ensure compliance with all operational policies, procedures, controls, and performance standards.
  • Work with management to execute claims corporate strategies, create performance targets, and goals that complement those strategies.
  • Respond to customer concerns and complaints in an effective and timely manner.

Requirements

  • University degree preferred, combined with 5 years of experience, CIP designation (asset), or industry experience as an equivalent.
  • Valid AMF license required (Quebec), 5a and 5b.
  • A minimum of 5-10 years of handling complex claims in auto, commercial, and housing.
  • Relevant claims experience, inclusive of technical and coverage issues, management/resolution.
  • Proven record of leadership skills, including coaching, counseling, and mentoring skills.
  • Bilingual (French-English) spoken and written.
  • Interpersonal skills and team player.
  • Great communication skills and ability to adapt to the audience.
  • Ability to work on several projects simultaneously.
  • Use of claim operating systems.
  • Working knowledge of Microsoft Office Suite.

What's in it for you

  • Competitive total compensation and benefits package.
  • Annual shared success program based on performance.
  • Annual merit increases based on performance.
  • Registered Retirement Savings Plan with a matching contribution component.
  • Complimentary CAA Membership.

  • Claims Manager, Auto PD

    1 month ago

    Montreal, Quebec, Canada Echelon 56 Full time

    {"h3": "About the Role", "p": "At Echelon Insurance, we are seeking a skilled Claims Manager to lead our Auto PD team. As a key member of our claims leadership team, you will be responsible for managing a team of Unit Managers, providing direction and development, and ensuring compliance with operational policies and procedures. Your expertise in complex...

  • Claims Manager, Auto PD

    1 month ago

    Montreal, Quebec, Canada Echelon 56 Full time

    {"h3": "About the Role", "p": "At Echelon Insurance, we are seeking a skilled Claims Manager to lead our Auto PD team. As a key member of our claims leadership team, you will be responsible for managing a team of Unit Managers, providing direction and development, and ensuring compliance with operational policies and procedures. Your expertise in complex...

  • Claims Manager Auto PD Lead

    6 days ago

    Montreal, Quebec, Canada Echelon 56 Full time

    Echelon Insurance is a leading provider of Personal and Commercial Specialty Insurance solutions. As a Claims Manager Auto PD, you will be responsible for managing a team of Unit Managers, providing direction and development, and ensuring compliance with all operational policies and procedures.Key ResponsibilitiesManage a team of Unit Managers, overseeing...

  • Claims Manager, Auto PD

    2 months ago

    Montreal, Quebec, Canada Echelon 56 Full time

    About Echelon 56Echelon 56 is a leading provider of Personal and Commercial Specialty Insurance solutions, dedicated to protecting Canadian families and businesses across the country through our trusted network of Broker partners.We are a member of the CAA Club Group of Companies and an equal opportunity employer, offering a professional environment that...

  • Claims Manager, Auto PD

    2 months ago

    Montreal, Quebec, Canada Echelon 56 Full time

    About Echelon 56Echelon 56 is a leading provider of Personal and Commercial Specialty Insurance solutions, dedicated to protecting Canadian families and businesses across the country through our trusted network of Broker partners.We are a member of the CAA Club Group of Companies and an equal opportunity employer, offering a professional environment that...

  • Claims Manager, Auto PD

    3 weeks ago

    Montreal, Quebec, Canada Echelon 56 Full time

    About Echelon InsuranceEchelon Insurance is a leading provider of Personal and Commercial Specialty Insurance solutions in Canada. We are committed to delivering exceptional service to our customers and associates.Job SummaryWe are seeking a highly skilled Claims Manager to lead our Auto Claims team. The successful candidate will have a proven track record...

  • Claims Manager, Auto PD

    1 month ago

    Montreal, Quebec, Canada CAA Club Group Full time

    Job SummaryWe are seeking a highly skilled Claims Manager to join our team at CAA Club Group. As a Claims Manager, you will be responsible for managing a team of Unit Managers, providing direction, development, and coaching to ensure the success of our claims operations.Key ResponsibilitiesManage a team of Unit Managers, including hiring, performance...

  • Claims Manager, Auto PD

    1 month ago

    Montreal, Quebec, Canada CAA Club Group Full time

    Job SummaryWe are seeking a highly skilled Claims Manager to join our team at CAA Club Group. As a Claims Manager, you will be responsible for managing a team of Unit Managers, providing direction, development, and coaching to ensure the success of our claims operations.Key ResponsibilitiesManage a team of Unit Managers, including hiring, performance...

  • Auto Claims Adjuster

    1 month ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a highly skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As a Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate and settle claims in a fair and timely manner, ensuring that our customers receive the best...

  • Auto Claims Adjuster

    3 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a highly skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As a Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate and settle claims in a fair and timely manner, ensuring that our customers receive the best...

  • Auto Claims Adjuster

    3 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a highly skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As a Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate and settle claims in a fair and timely manner, ensuring that our customers receive the best...

  • Auto Claims Adjuster

    1 month ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a highly skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As a Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers. Your primary responsibility will be to investigate and settle claims in a fair and timely manner, ensuring that our customers receive the best...

  • Auto Claims Adjuster

    4 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key Responsibilities• Investigate losses to determine liability and ensure fair and equitable adjustments• Evaluate relevant information from...

  • Auto Claims Adjuster

    4 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key Responsibilities• Investigate losses to determine liability and ensure fair and equitable adjustments• Evaluate relevant information from...

  • Auto Claims Adjuster

    1 month ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key ResponsibilitiesInvestigate losses to determine liability and ensure fair and equitable adjustments.Evaluate relevant information from sources...

  • Auto Claims Adjuster

    4 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key ResponsibilitiesInvestigate losses to determine liability and ensure fair and equitable adjustmentsEvaluate relevant information from sources...

  • Auto Claims Adjuster

    4 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key ResponsibilitiesInvestigate losses to determine liability and ensure fair and equitable adjustmentsEvaluate relevant information from sources...

  • Auto Claims Adjuster

    1 month ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will play a critical role in delivering exceptional claims service to our customers.Key ResponsibilitiesInvestigate losses to determine liability and ensure fair and equitable adjustments.Evaluate relevant information from sources...

  • Auto Claims Adjuster

    2 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As a Bilingual Claims Professional, you will be responsible for delivering exceptional customer service and adjusting claims in a proactive manner.Key ResponsibilitiesProvide exceptional customer service and ensure a fair and equitable claims...

  • Auto Claims Adjuster

    2 weeks ago

    Montreal, Quebec, Canada Wawanesa Insurance Full time

    Job OverviewWe are seeking a skilled Auto Claims Adjuster to join our team at Wawanesa Insurance. As an Auto Claims Adjuster, you will be responsible for delivering exceptional claims service experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and communicate effectively with customers, vendors, and internal...