Assistant Store Manager
7 days ago
As a key member of our team, the Assistant Store Manager will play a vital role in leading, developing, and motivating a team of brand advocates to deliver a consistent best-in-class customer experience that aligns with our brand purpose and values.
Key Responsibilities:- Lead and develop a team of brand advocates to achieve sales results and customer engagement goals.
- Partner with the Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are consistent and in compliance with company standards.
- Supervise floor coverage and activities, including opening and closing the store as scheduled.
- Provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
- Foster an environment of development and accountability.
- Support the Store Manager in achieving all financial and operational objectives, including expense control, Loss Prevention, store audits, and weekly reports.
- Assist in the selection and hiring of qualified candidates.
- Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies.
- Ensure compliance and adherence to loss prevention and safety policies and procedures, standards, and practices.
- 3 or more years of store leadership experience in a fast-paced, highly engaging retail environment.
- Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
- Effective communication skills, including both written and verbal.
- Proven ability to meet and exceed sales results.
- Proven ability to meet business goals by driving results through store team.
- Excellent decision-making ability in a fast-paced environment.
- Detail-oriented and excellent organization skills.
- Proficient computer skills, including word processing, spreadsheets, and software programs.
- Proven ability in leading the delivery of a high level of customer service in a retail environment.
- Experience leading and developing a team of 20 or more associates.
- Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales.
- Associate Degree (AA) or equivalent from a two-year college or technical school.
We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity.
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