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Retail Store Manager

2 months ago

Vancouver, British Columbia, Canada Eastside Food Store Ltd Full time
Job Title: Retail Store Supervisor

Eastside Food Store Ltd is seeking a highly organized and detail-oriented Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our retail store.

Key Responsibilities:
  • Assign Sales Tasks: Assign sales workers to duties and ensure they are equipped to provide excellent customer service.
  • Merchandise Management: Order merchandise and maintain inventory levels to meet customer demand.
  • Customer Service: Authorize returns and resolve customer complaints in a timely and professional manner.
  • Work Schedules: Establish work schedules and ensure adequate staffing levels to meet customer demand.
  • Reporting: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Issue Resolution: Resolve issues that may arise, including supply shortages and customer requests.
  • Inventory Management: Organize and maintain inventory levels to ensure efficient stock management.
  • Team Supervision: Supervise and co-ordinate activities of sales workers to ensure excellent customer service.
  • Cash Management: Manage cash handling and ensure accurate financial reporting.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with high customer demand.
  • Work Under Pressure: Work under pressure to meet customer expectations and sales targets.
  • Standing for Extended Periods: Stand for extended periods to manage the store floor and assist customers.
Personal Suitability:
  • Flexibility: Demonstrate flexibility to adapt to changing store conditions and customer needs.
  • Organized: Show a high level of organization to manage multiple tasks and responsibilities.
  • Reliability: Demonstrate reliability and accountability in all aspects of the job.
  • Team Player: Work collaboratively as part of a team to achieve store goals and objectives.
Support for Newcomers and Refugees:
  • Recruitment: Recruit and support newcomers and refugees who were displaced by a conflict or natural disaster.
  • Work Term: Permanent full-time position.
  • Work Language: English.
  • Hours: 40 hours per week.