Clinical Liaison
2 weeks ago
Fraser Health is seeking a highly skilled Clinical Liaison to join our team. As a Clinical Liaison, you will play a critical role in providing advice on social policy legislation, participating in program planning and community development work, and supporting regional contract performance activities for the community Mental Health and Substance Use (MHSU) contracted bed-based program.
Key Responsibilities:- Collaborate with multi-disciplinary care teams, practice leaders, patient/client, family, and other stakeholders in the provision of care across the continuum.
- Advise MHSU teams, related programs, and provide clinical expertise through sharing of information to designated care providers/contracted service providers on the application of policies and procedures relevant to access and eligibility for community Mental Health & Substance Use community bed-based programs.
- Utilize, maintain, and participate in the evaluation of work-related systems, tools, supplies, and equipment in the provision of care/treatment by conducting clinical file reviews such as facility program, program documentation, and clinical annual reviews including program audits, client record audits, progress notes, and reports, to ensure completion in accordance with established standards, policies, procedures, and regulatory requirements.
- Process and/or participate in referrals, including screening, matching, and waitlist management, as assigned.
- Provide consultation and/or clinical expertise/assistance to other healthcare/community resources and supports and oversight bodies such as Licensing, Assisted Living Registry, and PCQO, on topics such as investigations of contracted service providers, or complaints relating to clinical, health, or safety service deliverables, for the purposes of determining appropriate resolution and optimal service provider performance.
- Provide clinical consultation and/or assistance to community resources such as bed-based service providers on complex situations on issues such as policy, resource utilization, program standards, Licensing, and MHSU Assisted Living issues, in accordance with best practices, as directed by the Coordinator.
- Participate in the evaluation of work-related systems, tools, supplies, and equipment in the provision of care/treatment by means such as monitoring treatment and psychosocial program activities and performance, in partnership with MHC primary contacts, through activities such as regular contract performance reviews, site visits, service provider program meetings, data monitoring, unscheduled visits, and participating with clients, families, and community supports to ensure alignment with standards of service contracts.
- Participate in the collection and maintenance of data such as service provider/facility reports, referral waitlists, bed utilization, workload statistics, monthly reports, critical incident reports, Serious Incident reports, inspection reports, and complaints, by methods such as recording information into approved formats, collating data, analyzing facility-specific trends, accounting for variances, preparing reports as required.
- Contribute to the development of policies, standards, procedures, protocols, and evaluation processes by recommending changes and providing feedback to the Coordinator or Manager.
- Develop and implement quality improvement processes and audits for MH&SU bed-based treatment and supported living. Support ongoing quality improvements by participating in quality reviews, analyzing facility quality improvement plans, and establishing relationships with residential service providers.
- Participate in risk management for the assigned portfolio by methods such as conducting safety audits, investigating and reviewing Serious Incident and other reports, and taking corrective action.
- Participate as a member of local committees and planning bodies by methods such as attending meetings, providing input, and facilitating resolution of issues.
- Maintain broad development in Mental Health & Substance Use by methods such as reviewing literature in the assigned clinical specialty area, consulting with clinical and community experts within the field, evaluating practice, and participating in research and professional development activities in order to improve care through new practices.
- Master's Degree in Counselling Psychology, Social Work, Clinical Counselling, or related allied health/social science/health discipline.
- Eligible for registration with relevant professional association.
- Four (4) years' recent related mental health & substance use experience, including clinical experience in mental health and substance use, contracted services, or an equivalent combination of education, training, and experience.
- Valid B.C. Driver's license and access to personal vehicle for work-related purposes.
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Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Liaison to join our team at Fraser Health. As a key member of our Mental Health & Substance Use (MHSU) team, you will play a critical role in providing clinical expertise and support to our programs and services.Key ResponsibilitiesCollaboration and Consultation: Collaborate with...
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Surrey, British Columbia, Canada Fraser Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Liaison to join our team at Fraser Health. As a key member of our Mental Health & Substance Use (MHSU) team, you will play a critical role in providing clinical expertise and support to our programs and services.Key ResponsibilitiesCollaboration and Consultation: Collaborate with...
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Surrey, British Columbia, Canada Fraser Health Full timeJob SummaryWe are seeking a highly skilled Clinical Liaison to join our team at Fraser Health. As a Clinical Liaison, you will play a critical role in providing advice on social policy legislation, participating in program planning and community development work, and supporting regional contract performance activities for the Mental Health & Substance Use...
