Front Desk Team Member

7 days ago


Vernon, Canada Prestige Vernon Lodge Full time

Prestige Vernon Lodge is seeking a skilled Front Desk Team Member to join our team. As a valued member of our staff, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience at our hotel.

About the Role

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, taking into account any special requests or needs.
  • Take, cancel and change room reservations as needed, ensuring accuracy and attention to detail.
  • Provide information on hotel facilities and services, such as dining options, amenities, and local attractions.
  • Offer personalized recommendations and assistance to guests, enhancing their overall stay experience.

Requirements

  • Secondary (high) school graduation certificate required.
  • Previous experience in a related role an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Able to work flexible hours, including evenings, weekends, and holidays.
  • Familiarity with hotel software and systems an advantage.

Salary Range

The salary range for this position is $35,000 - $50,000 per year, depending on experience.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A fun and dynamic work environment.

Location

This role is located in a major city, with easy access to public transportation and amenities.



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