Store Operations Manager

4 weeks ago


Montreal, Quebec, Canada Rogers Communications Full time

At Rogers Communications, we're looking for a talented Store Operations Manager to join our retail team. As an Assistant Store Manager, you'll play a key role in driving positive customer interactions and experiences. Your leadership skills will inspire and motivate your team to deliver best-in-class customer experiences and meet business goals.

Key Responsibilities:

  • Work with accountable leaders to drive solution-based customer interactions and experiences
  • Coach and encourage your team to create exceptional customer experiences and meet business objectives
  • Support store operations with a creative spirit that adapts to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What We Offer:

  • Competitive compensation with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and support benefits with 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts offering up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace
  • Opportunities for career growth and development
  • Overtime pay eligibility

Requirements:

  • A passion for influencing and inspiring teams
  • Ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule with 40 hours/week
  • Excitement and inspiration from technology
  • Meet the minimum age of majority (varies by province)
  • English is an asset

Next Steps:

Candidates will complete an online assessment as a next step. If selected, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 7999 Boul Les Galeries D'Anjou (5226), Anjou, QC
Travel Requirements: Up to 10%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 296076



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