Service Operations Manager

5 days ago


London, Ontario, Canada AML RightSource, LLC Full time

**About Us**

We are AML RightSource, a leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Our global team of over 4,000 highly trained analysts and subject matter experts helps clients meet day-to-day compliance tasks, urgent projects, and strategic changes.

**Job Description**

We are seeking a Financial Crime Compliance Manager to join our Financial Crime Compliance Delivery Team. As a Manager within this team, you will be responsible for leading a team of analysts by providing coaching and oversight needed to ensure all projects meet organizational and client objectives.

**Key Responsibilities**

  • Manage a team of 25+ analysts to achieve engagement KPI's with quality and within project timelines.
  • Identify top talent among the team and develop leaders into Senior Analyst roles.
  • Interact regularly with major clients to strengthen partnerships, report results, and identify new opportunities for services provided.
  • Oversee team production and results, seeking opportunities for improved efficiency and streamlined processes.

**Requirements**

  • Bachelor's Degree with 4-5 years or more of Anti-Money Laundering (AML) or KYC Management experience.
  • Must reside in Ontario and be willing to travel to our Mississauga office as needed for client or business requirements.
  • Ability to lead projects, develop timelines, coordinate project teams, and implement action items during a project's life.


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