Client Advisor

4 weeks ago

Québec, Quebec, Canada Royal Bank of Canada Full time

Job Opportunity

This is an exciting opportunity to join the Royal Bank of Canada team as a Client Advisor. As an RBC Ambassador, you will be responsible for delivering exceptional customer service and finding solutions to clients' individual needs.

Key Responsibilities

  • Proactively engage with clients in the branch and deliver a memorable service experience through completing transactions and identifying sales and referral opportunities.
  • Foster strong relationships with clients by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
  • Cultivate and maintain relationships with partners to work as one RBC team.

Requirements

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices.
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Fluency in both French and English to serve RBC's French and English-speaking customers in this market.

What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

  • Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

This is a part-time position with a flexible schedule. The ideal candidate will be able to work in a fast-paced environment and prioritize tasks effectively.

RBC is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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