Client Advisor

2 weeks ago


Québec, Quebec, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly motivated and customer-focused Client Advisor to join our team at the Royal Bank of Canada. As a Client Advisor, you will be responsible for providing exceptional customer service and sales support to our clients in the West-Island of Montreal locations.

Key Responsibilities

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying sales and referral opportunities.
  • Foster strong relationships with clients and provide personalized advice and solutions to meet their financial needs.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Stay up-to-date with product and service offerings to provide clients with the best possible solutions.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.

Requirements

  • Demonstrated passion for putting clients first and success in hands-on, target-driven solutions environment.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices.
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Fluency in both French and English to serve RBC's French and English-speaking customers in this market.

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • A dynamic, collaborative, progressive, and high-performing team environment.

Additional Information

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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