Banking Advisor
3 weeks ago
About the Role:
We are seeking a skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional client service and building lasting relationships with our customers.
Key Responsibilities:
- Greet clients and answer their questions in a friendly and approachable manner.
- Help clients use our banking applications and ABMs to manage their finances.
- Listen to clients' needs and resolve complex situations in a timely and professional manner.
- Provide advice and offer transaction solutions for Personal Banking clients.
- Demonstrate the ability to build lasting business relationships and ensure client satisfaction and engagement.
- Refer clients to specialist colleagues for their specific needs.
- Ensure adherence to compliance and risk management rules.
About the Team:
You will be part of a dynamic team of experts who are passionate about delivering exceptional client service. Our team values collaboration, innovation, and a commitment to excellence.
What We Offer:
- A competitive compensation package.
- A wide range of flexible benefits to promote your wellbeing and that of your family.
- Opportunities for career growth and development.
- A dynamic work environment with cutting-edge collaboration tools.
Requirements:
- A college diploma (DEC) or equivalent.
- Customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude and empathy for clients.
- Interest in technology and skilled in sharing knowledge.
- Ability to adapt to different situations.
Language: French
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