Restaurant Operations Manager

4 weeks ago


Vaughan, Ontario, Canada Dr Laffa Bakery Full time

We are seeking a Restaurant Operations Manager to join our team at Dr Laffa Bakery.

About the Role

This is a permanent position that involves overseeing the daily operations of our restaurant, ensuring that everything runs smoothly and efficiently. The ideal candidate will have experience in managing teams and supervising staff who prepare and serve food.

The successful candidate will be responsible for establishing methods to meet work schedules, supervising and coordinating the activities of staff, and ensuring that food and service meet quality control standards.

Key Responsibilities
  • Establish and implement efficient work processes to meet productivity targets;
  • Supervise and coordinate the activities of food service counter attendants, food preparers, kitchen and food service helpers, and other staff members as required;
  • Maintain high-quality customer service by addressing customers' complaints or concerns in a timely and professional manner;
  • Prepare and submit accurate reports on sales, inventory, and other relevant data;
  • Manage budgets and costs associated with food preparation and service;
Requirements

To be successful in this role, you will need:

  • A Registered Apprenticeship certificate or equivalent qualification;
  • At least 2 years of experience in a similar role, preferably in the bakery or food service industry;
  • Excellent leadership and communication skills, including the ability to motivate and direct staff;
  • A strong focus on customer satisfaction and quality control;
  • Ability to work in a fast-paced environment and make decisions quickly;
  • Physical stamina to stand for extended periods and perform tasks that require manual dexterity;
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of $60,000 - $80,000 per year, depending on experience;
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement savings plan;
  • Ongoing training and development opportunities to help you grow in your career;
  • A fun and dynamic work environment with a team-oriented culture;
  • The opportunity to work in a leading bakery company with a strong reputation for quality and customer satisfaction;

Please note that the estimated salary range is based on industry standards and may vary depending on location and other factors.



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