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Customer Service Representative Insurance

2 months ago


Richmond Hill, Ontario, Canada Greenstone Financial Services Canada Full time
{"title": "Customer Service Representative Insurance", "description": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Greenstone Financial Services Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.
  • Process customer requests and make changes to policies as needed.
  • Work collaboratively with internal teams to resolve customer issues.
  • Meet or exceed customer satisfaction targets.
Requirements
  • Life License Qualification Program (LLQP) certification.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proven customer service experience in the insurance industry.
  • High school diploma or equivalent required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "company": "Greenstone Financial Services Canada"}