Trainer, Learning and Development Specialist

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Job Overview

Vancouver Airport Authority is seeking a skilled Trainer, Learning and Development to join our Human Resources team. As a key member of our team, you will be responsible for developing and implementing competency-focused training programs for our frontline employees, as well as other departments and partners at YVR.

The successful candidate will create and deliver a training program that embodies Musqueam culture and welcomes, fosters teamwork, and engages and empowers employees to deliver an exceptional guest experience at YVR.

Key Responsibilities
  • Plan, develop, and deliver engaging new hire onboarding, engagement, and leadership training programs for YVR employees.
  • Research, write, and create interactive instructor-led and online course content, including all materials and modules for in-class and on-the-job training.
  • Lead and organize training sessions, as well as develop assessment and evaluations on skill retention and application.
  • Collaborate and liaise with internal and external YVR partners and stakeholders to continually evaluate, improve, and revise training materials and plans.
  • Ensure all training materials and documentation, including SOPs, are up-to-date, accurate, and reflective of a changing operational environment.
  • Continuously learn and apply adult learning best practices to the training program.
Requirements
  • Minimum 5 years of training experience with skills in creating and implementing competency and engagement training programs, supplemented by a post-secondary degree in Business Management or Human Resources; or an equivalent combination of training, education, and experience.
  • Proven presentation, group facilitation skills; adept at engaging and teaching to various adult learning needs.
  • Strong experience in learning & development, human resources, leadership, and management skills training with a solid understanding of the use of learning objectives and assessments to build competency.
  • Exceptional understanding and knowledge of the airport operations environment is an asset.
  • Significant computer skills, including MS Teams, developing online training modules, and course content, as well as delivering training in-person and online.
  • Strong communications and relationship skills with the ability to engage with various stakeholders to gather information and feedback that can be quickly adapted to training materials.

This is an exciting opportunity to join a dynamic team and contribute to the development of our employees. If you are a motivated and experienced trainer with a passion for learning and development, we encourage you to apply.

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