Airport Trainer for Learning and Development

12 hours ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
About the Role

Vancouver Airport Authority is seeking a skilled Trainer, Learning and Development to join our Human Resources team. As a key member of the team, you will be responsible for developing and implementing competency-focused training programs for YVR's frontline employees, as well as other departments and partners at YVR.

The successful candidate will create and deliver a training program that embodies Musqueam culture and welcomes, fosters teamwork, and engages and empowers employees to deliver an exceptional guest experience at YVR.

Key Responsibilities:

  • Develop and deliver engaging new hire onboarding, engagement, and leadership training programs for YVR employees.
  • Research, write, and create interactive instructor-led and online course content, including all materials and modules for in-class and on-the-job training.
  • Lead and organize training sessions, as well as develop assessment and evaluations on skill retention and application.
  • Collaborate and liaise with internal and external YVR partners and stakeholders to continually evaluate, improve, and revise training materials and plans.
  • Ensure all training materials and documentation, including SOPs, are up-to-date, accurate, and reflective of a changing operational environment.
  • Continuously learn and apply adult learning best practices to the training program.

Requirements:

  • Minimum 5 years of training experience with skills in creating and implementing competency and engagement training programs, supplemented by a post-secondary degree in Business Management or Human Resources, or an equivalent combination of training, education, and experience.
  • Proven presentation, group facilitation skills, adept at engaging and teaching to various adult learning needs.
  • Strong experience in learning & development, human resources, leadership, and management skills training with a solid understanding of the use of learning objectives and assessments to build competency.
  • Exceptional understanding and knowledge of the airport operations environment is an asset.
  • Significant computer skills, including MS Teams, developing online training modules, and course content, as well as delivering training in-person and online.
  • Strong communications and relationship skills, with the ability to engage with various stakeholders to gather information and feedback that can be quickly adapted to training materials.

We Offer:

A competitive salary range of $68,011 to $88,886 per annum, based on 37.5 hours per week, as well as opportunities for growth and development, a comprehensive benefits package, and a collaborative and inclusive work environment.

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