Blood Donation Specialist

4 weeks ago


Thunder Bay, Ontario, Canada Canadian Blood Services Full time
Role Overview

Canadian Blood Services is seeking a highly skilled Plasma Associate to join our dynamic Collections Operations team in Ontario. As a key member of the team, you will play a critical role in supporting the organization's mission to save and improve lives through blood donation.

Key Responsibilities:
  • Promote a positive experience for donors throughout the collection process, ensuring their needs are met and they feel valued.
  • Greet and assist all plasma donors as they progress through the donation process, utilizing superior interpersonal and communication skills to create a welcoming atmosphere.
  • Perform venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
  • Ensure completeness of information in our IT system for products, complete labeling processes, and prepare products for freezing, centrifuging, and shipment to testing facilities.
  • Contribute to the framework of continuous improvement and implementation of best practice standards with the team.
Requirements:
  • Completion of post-secondary education in a relevant discipline from a recognized institution, preferably in science/health-related fields of study.
  • Accredited training program in phlebotomy is an asset.
  • Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
  • Basic computer skills and the ability to learn new systems and programs.
  • Knowledge of and experience working with current Good Manufacturing Practices.
What We Offer:
  • Promotion of a healthy work-life balance.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including payment in lieu of vacation, payment in lieu of holidays, group health, dental, and vision benefits, and more.

This role requires the ability to lift up to 10 kg (22 lbs.) and must meet the Trustworthiness and Reliability Verification requirements of the Canadian Nuclear Safety Commission, subject to criminal records and employment verification checks.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada, and we are committed to reflecting Canada's population in our organization.



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