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Claims Counsel
1 month ago
The Opportunity
We are seeking a highly skilled Claims Counsel to join our team at Zurich Canada. As a Claims Counsel, you will play a critical role in handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies of low to moderate exposure and complexity.
Key Responsibilities
- Review claim documents and investigate to analyze coverage, liability, and damages
- Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary
- Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners
- Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks
- Proactively manage litigated files through external counsel
- Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved
- Attend and participate in mediation/settlement conference
- Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues
- Protect Zurich's reputation by keeping claims information confidential
Requirements
- Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area
- Must obtain and maintain the AMF License
- Bilingual (English/French)
- Negotiation experience
- Customer service experience
- Microsoft Office experience
- Detail-oriented and analytical
- Strong verbal, written, and interpersonal communication skills
About Us
Zurich Canada is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We are committed to providing ongoing career development opportunities and fostering an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.
Why Work for Us
We offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. We also provide access to a comprehensive range of training and development opportunities and a collaborative culture where diversity of thought is valued.