Resource Manager

1 month ago

Kelowna, British Columbia, Canada BDO Full time

BDO is a firm built on positive relationships with our people and clients.

We provide exceptional service, helping clients with advice and insight they can trust.

Our Resource Coordinator will own responsibilities including lead scheduling functions, optimize project engagements, and administer the database through daily scheduling and conflict resolution.

Your Opportunity

This role involves optimizing project engagements using available resources, understanding staff skillsets, and building strong relationships with Management teams.

Key Responsibilities:

  • Lead scheduling functions for the client, including proactive workforce planning and resolving schedule conflicts.
  • Optimize project engagements using available resources to improve utilization.
  • Understand staff skillsets and preferences to best utilize staff through engagements that best suit the client's needs.
  • Administer the database through daily scheduling, conflict resolution, and inputting ongoing changes.
  • Build and analyze robust reporting through internal database and Microsoft Excel regarding chargeability and utilization.
  • Collaborate with the local and national teams to identify and implement best practices in resourcing processes and reporting.
  • Attend regular resourcing meetings with representatives from the business.
  • Forecast and analyze data in relation to new hires, attrition, promotions, etc.
  • Analyze and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources.

Success Factors:

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.
  • You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
  • You identify, recommend, and are focused on effective service delivery to your clients.
  • You share in an inclusive and engaging work environment that develops, retains, and attracts talent.
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
  • You grow your expertise through learning and professional development.

Requirements:

  • 1-2 years of direct experience in scheduling, forecasting, and/or workforce capacity planning.
  • Some travel will be required within this role, so access to a valid driver's license and vehicle is required.
  • You have experience with conflict resolution and negotiating skills to balance individual and business needs.
  • You demonstrate personal leadership, accountability, proactivity, and responsiveness.
  • You have the ability to adapt to changing priorities within the business.
  • You have confident communication skills, both written and verbal.
  • You are organized with good time management skills.
  • You have strong problem-solving and analytical skills.
  • You are comfortable collaborating with business partners in remote locations.
  • You have a passion for optimizing employees' strengths and efficiency.
  • You thrive in a fast-changing work environment.

Pay Range: $49,000 - $75,000/annum

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