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Front Desk Manager at Days Inn

4 weeks ago

Surrey, British Columbia, Canada Days Inn Full time
Overview

We are seeking an experienced Front Desk Manager to join our team at Days Inn. This is a unique opportunity to work in a fast-paced environment and provide exceptional customer service to our guests.

Estimated Salary

$115,000 - $135,000 per year.

Job Description

The Front Desk Manager will be responsible for managing the front desk operations, supervising staff, and ensuring that all guest needs are met. This includes handling check-ins and check-outs, resolving guest complaints, and maintaining accurate records of guest interactions.

The ideal candidate will have 3-5 years of experience in a similar role and possess excellent communication and problem-solving skills.

Required Skills and Qualifications
  • Bachelor's degree in Hospitality or a related field.
  • Minimum 3 years of experience in a front desk management role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
Benefits
  • Competitive salary range of $115,000 - $135,000 per year.
  • Opportunity to work with a dynamic team in a rapidly growing industry.
  • Free parking available on site.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.
Work Conditions and Physical Capabilities
  • Fast-paced environment with tight deadlines.
  • Combination of sitting, standing, and walking throughout the shift.
Personal Suitability
  • Client focus and ability to maintain confidentiality.
  • Excellent oral communication skills.
  • Flexibility and adaptability in a changing work environment.