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Collision Estimator

1 month ago

Toronto, Ontario, Canada AutoCanada Full time

Excellence Auto Collision Midwest is seeking a skilled Collision Estimator to join our team.

About the Role:

We are looking for a detail-oriented and organized individual to serve as a point of contact for clients during the entire repair process. The successful candidate will examine and evaluate vehicles to determine the extent of damage, write comprehensive estimates, and inspect vehicles throughout the repair process to ensure quality control.

Responsibilities:

  • Serve as a point of contact to clients during the entire repair process
  • Examine and evaluate the client's vehicle to determine the extent of damage including structural, body, mechanical, electrical and interior damage
  • Write comprehensive estimates and supplements for comprehensive OEM repairs
  • Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards
  • Set customer expectations of required processing procedures and communicate the repair plan
  • Update and inform clients on completion times, costs and any possible changes regarding the status of the repair process
  • Compliance with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
  • Provide exceptional customer service to our valued clients
  • Demonstrate and champion a healthy and safe working environment

Requirements:

  • A minimum 1 year of experience in a Collision Centre Estimator role
  • Experience with Mitchell and Audatex are required
  • Excellent verbal and written communication
  • Strong organizational and time management skills
  • Ability to manage priorities, perform a variety of tasks and meet required deadlines and targets
  • Detail oriented, self-motivated and resourceful
  • Must possess a valid driver's license and a safe driving history

We Offer:

  • Competitive Compensation
  • Health and Dental benefits
  • Wellness Benefits
  • Employee Assistance Program
  • Employee Vehicle Purchasing Plan
  • Clean Working Environment
  • Career Growth