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Team Member

2 months ago

Casselman, Ontario, Canada Tim Hortons Full time
About Tim Hortons

At Tim Hortons, we're passionate about delivering exceptional guest experiences. As a customer-focused organization, we're committed to creating a welcoming environment where guests feel at home.

Job Summary

We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing top-notch service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
  • Guest Satisfaction: Deliver exceptional guest experiences by providing prompt, friendly, and attentive service.
  • Team Collaboration: Work closely with colleagues to ensure seamless service delivery and achieve team goals.
  • Product Knowledge: Develop a strong understanding of our menu offerings and be able to make recommendations to guests.
  • Adaptability: Be flexible and adapt to changing situations, such as peak periods or unexpected events.
What We Offer
  • Paid Training: Comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role.
  • Flexible Schedule: Opportunities to work a variety of shifts, including mornings, afternoons, and weekends.
  • Scholarship Program: Access to our scholarship program, which provides opportunities for education and career advancement.
  • Health and Dental Benefits: Comprehensive benefits package, including health and dental coverage.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with guests and colleagues in a professional and friendly manner.
  • Teamwork and Adaptability: Ability to work effectively in a fast-paced environment, with a strong focus on teamwork and adaptability.
  • Product Knowledge: Familiarity with food service operations and a willingness to learn about our menu offerings.
Why Work for Tim Hortons?

At Tim Hortons, we're committed to creating a positive and inclusive work environment that supports the growth and development of our team members. If you're passionate about delivering exceptional guest experiences and are looking for a rewarding career opportunity, we encourage you to apply.