Customer Service Representative

2 months ago

Casselman, Ontario, Canada Tim Hortons Full time
About Tim Hortons

At Tim Hortons, we're passionate about delivering exceptional guest experiences. As a customer-focused organization, we're committed to creating a welcoming environment where guests feel at home.

Job Summary

We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing top-notch service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities
  • Guest Satisfaction: Ensure that every guest interaction is positive and memorable.
  • Communication: Effectively communicate with guests, team members, and management to ensure seamless service delivery.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives.
  • Adaptability: Be flexible and adaptable in a fast-paced environment.
What We Offer
  • Paid Training: Comprehensive training program to ensure you have the skills and knowledge to succeed.
  • Flexible Schedule: Opportunities to work a variety of shifts to suit your needs.
  • Scholarship Program: Opportunities for advancement and professional growth.
  • Health & Dental Benefits: Comprehensive benefits package to support your well-being.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with guests, team members, and management.
  • Teamwork and Adaptability: Ability to work collaboratively and adapt to changing situations.
  • Customer Service Focus: Passion for delivering exceptional guest experiences.

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