Dual Count Team Supervisor

4 weeks ago


Belleville, Ontario, Canada CB Canada Full time

As a key member of our team, you will be responsible for overseeing the drop and count team, ensuring the accuracy and integrity of our cash handling processes. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide direction and leadership to the count department personnel
  • Supervise and monitor count operations and activities
  • Prepare count room drop boxes, cash cassettes, and drop carts
  • Verify count transactions and instruct count team members
  • Verify, document, and reconcile cash and cash equivalents; prepare revenue reports
  • Respond to, resolve, or escalate count issues
  • Perform regular preventative maintenance on count equipment
  • Ensure compliance with licensing laws, health and safety, and other statutory regulations
  • Monitor and report all discrepancies and suspicious cash activities
  • Communicate effectively with all appropriate operational departments
  • Build strong working relationships with guests and team members
Requirements:
  • High school diploma; post-secondary education or a suitable combination of education and experience is an asset
  • 1+ years of experience in a leadership role/people management experience in casino/hospitality industry is preferred
  • Large cash handling experience
  • Strong leadership, interpersonal, multi-tasking, and prioritization skills, with the ability to meet tight deadlines
  • A strong mathematical aptitude, detail-oriented, and familiarity with a high-volume, fast-paced, shift-work environment
  • Strong working knowledge of computer software, including MS Office, and the ability to learn new software and systems
  • Excellent organizational, interpersonal, analytical, and problem-solving skills
  • Strong verbal and written communication and time management skills; proactive and solution-oriented with a drive to succeed
  • Ability to successfully obtain a Gaming License

This is an exciting opportunity to join our team and contribute to the success of our organization. If you are a motivated and results-driven individual with a passion for leadership and customer service, we encourage you to apply.



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