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Host - Winter Season
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury and genuine heart.
About the Role:
We are seeking a highly skilled and experienced Host/Hostess to join our dynamic team at Four Seasons Resort & Residences Whistler. As a key member of our Food and Beverage team, you will be responsible for providing exceptional quality and service to our guests in a fast-paced and dynamic environment.
Key Responsibilities:
- Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
- Manage the host stand, review the reservation book, and make recommendations for the table sections' setup.
- Ensure the cleanliness of each section of the restaurants, make necessary improvements, and check each table before opening to ensure it is properly set up.
- Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.
Requirements:
- One to two years of previous experience in a Food and Beverage outlet; previous employment experience within a luxury hotel is considered an asset.
- Ability to operate computer equipment and other food and beverage computer systems.
- Strong communication skills.
- Administrative skills are beneficial.
- Working knowledge of open table is beneficial.
- Strong command of the English language.
- Excellent commitment to service and teamwork.
- Must have a current Serving it Right certificate.
- Ability to work in Canada.
What We Offer:
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes such as Pilates and Yoga.
- Discovery Nights at Four Seasons worldwide.
Schedule & Hours:
We operate 24/7, 365 days a year, and expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.