Key Holder

2 weeks ago


St Catharines, Ontario, Canada MAC Full time

Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at MAC. As a Key Holder, you will play a critical role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities

  • Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets.
  • Use your coaching and mentoring skills to lead by example and model the behaviors that the sales team need to demonstrate.
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis.
  • Use your flair for retail and cash handling experience to support the sales team in achieving their targets.
  • Participate in progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience preferably within cosmetics.
  • The ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

What We Offer

Anticipated Hourly Range $19.20 to $28.80 (Depending on qualifications, skills, experience, and/or budget). In addition, MAC offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.


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