Technical Support Specialist

4 weeks ago

Mississauga, Ontario, Canada CODE TECH INC. Full time

At CODE TECH INC., we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers. Your primary focus will be on resolving technical issues related to computer systems, network, and internet connectivity. You will work closely with our customers to identify and troubleshoot problems, providing expert advice and training to ensure they are back up and running in no time.

The ideal candidate will have a strong background in computer systems and a passion for delivering exceptional customer service. You will be responsible for maintaining a problems and solutions log, providing business systems, network, and internet support, and providing customer service. If you have a strong work ethic, excellent communication skills, and a willingness to learn, we encourage you to apply for this exciting opportunity.

Key responsibilities include:

  • Responding to customer inquiries and resolving technical issues
  • Providing expert advice and training to customers
  • Maintaining a problems and solutions log
  • Providing business systems, network, and internet support
  • Providing customer service

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.

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