Insurance Customer Service Representative

4 weeks ago


Whitby, Canada BIG - Whitby Full time

As a Personal Lines CSR at BIG - Whitby, you will be responsible for managing inbound client inquiries and outbound client follow-up. You will support the sales and service team, adhering to underwriting guidelines and processes. Your key responsibilities will include managing renewals, reviewing and re-marketing policies, identifying gaps and opportunities, and making recommendations based on individual needs.

Key qualifications for this role include a minimum of 1 year RIBO license and 1 year general insurance brokerage experience. You must be able to work independently, set daily tasks and goals, and organize and prioritize incoming tasks to meet client expectations. Strong interpersonal and communication skills are essential, as well as prior experience with Powerbroker (or similar) & Company Portals.

We offer a competitive base salary with the opportunity to earn more, 100% remote work, and the chance to grow and develop in your career. If you are a motivated and autonomous individual with a passion for insurance, we encourage you to apply.

Salary: $40,000 - $50,000 + monthly bonus



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