Customer Service Representative

4 weeks ago


Fort McMurray, Canada Sam's Auto Shop Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Sam's Auto Shop. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Respond to customer inquiries and provide accurate information in a timely manner
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Assist customers with billing and payment issues
  • Provide excellent communication and interpersonal skills to ensure customer satisfaction
  • Maintain accurate records and statistics of customer interactions

Requirements

  • 1 year to less than 2 years of experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Reliability and punctuality

Working Conditions

  • 35 hours per week
  • Permanent position
  • English language


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