Customer Service Representative
2 weeks ago
Customer Service Representative
We are seeking a skilled customer service representative to join our team at Bartle & Gibson. In this role, you will be responsible for providing exceptional customer service at our counter and over the phone, responding to inquiries and processing incoming calls and orders in the system, and sourcing materials for customers when currently not in stock.
Key Responsibilities:
- Offering exceptional customer service and responding to inquiries
- Processing incoming calls and orders in the system
- Sourcing materials for customers
- Developing and maintaining positive customer relationships
Requirements:
- Minimum grade 12 education
- Minimum of two years sales experience
- Knowledge of the Plumbing, HVAC and/or Electrical industry or a background in plumbing and/or products
Bartle & Gibson is an equal opportunity employer offering competitive wages and opportunity for advancement from within the organization.
We believe in providing our customers with the right solutions at the right time, and we are looking for a team member who shares this vision. As a customer service representative, you will be working closely with others to ensure customer needs are met, and you will have the opportunity to develop long-term relationships and generate referrals from your customers.
Why Work for Us:
- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program
- Personal Milestone Recognition Program
- Safety shoe reimbursement
- Perkopolis Partnership
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products
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