Hotel Night Auditor

3 days ago


Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full time

At RECRUITMENT PARTNERS INC., we are seeking an experienced and detail-oriented Hotel Night Auditor to join our team. This role will play a crucial part in ensuring the smooth operation of our hotel during the night shift.

About the Role

The successful candidate will be responsible for:

  • Greeting and assisting guests with check-ins and check-outs, ensuring an efficient and welcoming process.
  • Addressing and resolving guest inquiries, requests, and complaints promptly, providing personalized service.
  • Providing guests with information about hotel amenities, local attractions, and other services.
  • Performing night audit procedures to ensure the accuracy of guest charges, payments, and other transactions.
  • Reconciling all hotel financial transactions from the day, including billing, payments, and room rates.
  • Verifying and balancing room revenue, restaurant charges, and other financial transactions in the property management system.
  • Preparing nightly reports for management, highlighting any discrepancies and unusual transactions.
  • Assisting in maintaining an accurate record of daily cash, credit, and debit transactions.
  • Ensuring all hotel systems are functioning properly during the night shift.
  • Completing security checks of the property, ensuring the safety and security of guests and staff.
  • Assisting with inventory control and ordering of supplies when needed.
  • Coordinating with the front office team and management to ensure all guest needs are met.
  • Communicating any maintenance issues or special requests to appropriate departments.
  • Providing a thorough handover of responsibilities to the morning shift.
Requirements

To be successful in this role, you will require:

  • A High School Diploma or equivalent.
  • Further education or certification in hospitality management is an asset.
  • Previous experience in hotel front desk operations or guest services is preferred.
  • Strong knowledge of property management systems and other hotel software.
  • BASIC KNOWLEDGE OF ACCOUNTING, FINANCE, AND AUDITING PROCESSES.
  • The ability to work independently with minimal supervision, demonstrating strong problem-solving skills.
Salary

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience.

Benefits

This position offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.


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