Night Auditor/front Desk

6 months ago


Edmonton, Canada Rosslyn Inn & Suites Full time

Job Summary:
We are seeking a detail-oriented Night Auditor to join our team. The Night Auditor will be responsible for overseeing the hotel front desk operations during the night shift, ensuring exceptional guest service and accurate financial reporting.

**Responsibilities**:

- Conduct the nightly audit process, reviewing all financial transactions from the day
- Handle guest check-ins and check-outs efficiently and professionally
- Respond to guest inquiries and resolve any issues or complaints
- Maintain a clean and organized front desk area
- Assist with security procedures during the night shift
- Prepare daily reports for management

**Experience**:

- Previous experience in guest services or front desk operations preferred
- Knowledge of hotel operations and procedures
- Strong customer service skills with a focus on hospitality
- Proficiency in phone systems and phone etiquette
- Bilingual or multilingual abilities are a plus

Joining our team as a Night Auditor offers the opportunity to work in a dynamic hospitality environment, providing valuable guest services while ensuring smooth hotel operations during the night shift.

Pay: From $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Night shift

**Experience**:

- Front desk: 1 year (required)

Work Location: In person



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