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Business Development Lead for Retail Operations

1 month ago

Toronto, Ontario, Canada Mastercom Inc. Full time
Job Summary

We are seeking a highly skilled Business Development Lead for Retail Operations to join our team at Mastercom Inc. This is a permanent, 30 hour per week position that requires strong leadership and organizational skills.

Key Responsibilities
  • CUSTOMER SERVICE AND RESOLUTION
    • Resolve customer requests, complaints, and supply shortages in a professional and timely manner.
  • INVENTORY MANAGEMENT
    • Organize and maintain inventory levels to meet sales demands.
  • SUPERVISION AND COORDINATION
    • Supervise and coordinate worker activities to ensure efficient use of resources.
  • FINANCIAL MANAGEMENT
    • Manage cash handling and financial transactions accurately and securely.
  • PUBLIC RELATIONS
    • Represent the company in a professional manner when interacting with customers, staff, and suppliers.
Requirements

To be successful in this role, you will need:

  • A strong background in retail operations and management.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Experience with inventory management software and systems.
  • Knowledge of cash handling procedures and security protocols.
Working Conditions

This role will be performed in a retail business setting with air-conditioned environment, requiring on-site customer service skills.

Benefits and Compensation

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience, plus benefits including health insurance, paid time off, and opportunities for career growth and development.