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Sydney Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Sydney. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and chat support.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Meet or exceed performance metrics and targets
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in Microsoft Office and customer relationship management software
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application.
