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Restaurant General Manager

2 months ago

Brampton, Ontario, Canada QILA BAR & Grill Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at QILA BAR & Grill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of restaurant staff, including servers, bartenders, and kitchen personnel.
    • Develop and implement strategies to improve staff performance and productivity.
  • Operations and Logistics
    • Oversee the management of restaurant inventory, including food, beverages, and supplies.
    • Coordinate with suppliers to ensure timely delivery of goods and services.
  • Customer Service and Experience
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Monitor and address any customer complaints or concerns in a timely and professional manner.
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and financial reporting.
    • Identify opportunities to improve profitability and implement cost-saving measures.
Requirements
  • Education
    • Bachelor's degree in Hospitality, Business, or a related field.
  • Experience
    • At least 2 years of experience in a restaurant management role, preferably in a high-volume establishment.
  • Skills and Qualifications
    • Proven leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.