Senior Relationship Banker

2 days ago


Vancouver, British Columbia, Canada Webster Bank Full time

We are seeking a highly motivated and results-driven Senior Relationship Banker to join our team at Webster Bank. This role is responsible for driving sales, customer service, and operational excellence in our Banking Centers.

As a key member of our team, you will be responsible for achieving individual sales, customer service, and operations targets while ensuring exceptional client experience. You will also assume responsibility for the Banking Center in the absence of the Manager and provide mentorship and guidance to colleagues.

Responsibilities:

  • Assist the Banking Center Manager in achieving sales, customer service, P&L management, operations, and employee development goals.
  • Assume responsibility for the Banking Center in the Manager's absence and ensure exceptional client experience.
  • Achieve individual sales, customer service, and operations targets.
  • Respond to customers' needs by processing routine banking transactions accurately and prepare client applications.
  • Build COIs by networking and prospecting to propagate the Webster brand and create value.
  • Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center growth and profitability objectives.
  • Assist with completion of required audits and operational standards.
  • Ensure compliance with Federal and State laws as well as bank policies and procedures.

Requirements:

  • High School diploma or GED required; college preferred.
  • 3-5 years customer sales/service experience with 1-2 years supervisory experience.
  • Demonstrated success in leading, coaching, and motivating.
  • Working knowledge of all products and services.
  • Ability to work a flexible schedule, including weekends and extended hours.

The estimated salary range for this position is $73,000 to $93,000 USD per year. Actual salary may vary based on job-related factors, including knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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