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Tattoo Studio Operations Manager

2 months ago


Toronto, Ontario, Canada Colibri Tattoo and Piercing Incorporation Full time
About the Role

We are seeking a highly skilled and experienced Tattoo Studio Manager to join our team at Colibri Tattoo and Piercing Incorporation. As a key member of our management team, you will be responsible for overseeing the daily operations of our studio, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Studio Operations
    • Direct and control the daily activities of our studio, ensuring that all tasks are completed efficiently and effectively.
    • Evaluate the performance of our studio on a daily basis, identifying areas for improvement and implementing changes as necessary.
    • Plan and organize the daily operations of our studio, including scheduling appointments, managing inventory, and coordinating with staff.
  • Staff Management
    • Establish and implement policies and procedures for staff, ensuring that they are aware of their roles and responsibilities.
    • Plan and control the budget and inventory of our studio, ensuring that we are operating within our means.
    • Manage contracts for advertising and marketing strategies, ensuring that our studio is represented in a professional and effective manner.
    • Hire, train, and supervise staff, ensuring that they have the skills and knowledge necessary to perform their jobs effectively.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
  • Supervision
    • Supervise a team of 5-10 staff members, providing guidance and support as needed.
  • Work Conditions and Physical Capabilities
    • Work in a fast-paced environment, requiring attention to detail and the ability to multitask.
  • Personal Suitability
    • Have excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and vendors.
    • Be a team player, with a strong sense of loyalty and commitment to our studio.
  • Experience
    • Have at least 1 year of experience in a similar role, with a proven track record of success.
    • Be able to work a 35-hour week, with flexibility to work additional hours as needed.