Food Service Operations Manager

4 weeks ago


Edmonton, Alberta, Canada Tip-Top Foods Ltd. Full time
Company Overview

Tip-Top Foods Ltd. is a leading food service provider, committed to delivering exceptional customer experiences and high-quality products.

Salary

We offer an attractive salary of $55,000 - $65,000 per annum, depending on experience, to ensure our team members are well-compensated for their hard work and dedication.

Job Description

Key Responsibilities:

  • Establish efficient methods to meet daily work schedules, ensuring seamless operations and maximum productivity.
  • Supervise and coordinate the activities of staff who prepare and portion food, guaranteeing consistency and quality in every meal served.
  • Train staff in job duties, sanitation procedures, and safety protocols to maintain a safe and healthy working environment.
  • Evaluate ingredient and supply needs for meal preparation, minimizing waste and optimizing inventory management.
  • Maintain strict quality control standards, ensuring that food and service consistently meet or exceed customer expectations.
  • Prepare detailed budget and cost estimates to optimize resource allocation and minimize expenses.
  • Address customer complaints or concerns promptly and professionally, providing solutions and resolving issues efficiently.
  • Maintain accurate records of stock levels, repairs, sales, and wastage to inform strategic business decisions.
  • Prepare and submit regular reports to senior management, highlighting key performance indicators and areas for improvement.
  • Supervise and inspect the delivery of food trolleys, ensuring timely and efficient service to customers.
  • Develop and implement effective work schedules, balancing staff workload and meeting operational demands.

Required Skills and Qualifications:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field

Benefits:

  • Competitive salary
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Others:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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