Store Operations Lead
3 days ago
Job Summary: We are seeking a highly organized and customer-focused Store Operations Lead to manage our front desk operations, reservations, and storage units. This is an exciting opportunity to lead a dynamic team and drive business growth.
Key Responsibilities:
- Front Desk Management: Provide exceptional customer service, manage reservations, and handle customer inquiries in a timely and professional manner.
- Storage Unit Management: Confirm reservations, rent storage units, and maintain accurate records to ensure seamless customer experiences.
- Lease Agreements and Payments: Present lease agreements, collect rental payments, and provide clear explanations of terms and conditions.
- Facility Maintenance: Ensure the property appearance is maintained by cleaning the facility daily and performing regular inspections of storage units.
Requirements:
- Language Proficiency: Strong fluency in English, both written and spoken, is essential for effective communication with customers and colleagues.
- Microsoft Office Experience: 1 year of experience with Microsoft Office is preferred, but not required. Proficiency in MS Office will be beneficial for managing administrative tasks.
- Sales Experience: 2 years of sales experience is preferred, as it will help you effectively communicate with customers and promote our services.
Benefits:
- Career Advancement Opportunities: 95% of senior management positions are filled from within, providing opportunities for career growth and development.
- Health Benefits: Medical and insurance coverage will be available after the probationary period, ensuring your well-being and financial security.
- Enhanced Cleaning Protocols: We prioritize cleanliness and implement enhanced protocols to maintain a safe and healthy environment for our customers and staff.
- Contact-Free Interaction Options: We offer contact-free interaction options to cater to diverse customer needs and preferences.
Estimated Salary Range: $45,000 - $60,000 per annum, based on experience and location.
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