Customer Service Specialist

6 months ago

Lachine, Canada EcoDépot Montreal (magasin vintage store) Full time

EcoDepot Montreal (EDM) is not just a store; it’s a treasure trove of history and creativity As a renowned vintage and thrift store, we offer an expansive array of items spanning various periods and categories: from furniture, art, and clothing, to housewares, collectibles, appliances, lighting, books, electronics, and so much more. We’re on a mission to minimize landfill waste and promote a culture of reuse, aiming to be your ultimate destination for all things unique and necessary.

**Join Our Team**:
We’re on the lookout for a dependable and flexible Customer Service Specialist to join our team. Your role will be pivotal in maintaining the seamless operation of our online store, ensuring our unique inventory is perfectly showcased and our orders are expertly prepared for shipment.

**Your Responsibilities**:

- Crafting and posting captivating product descriptions on our website
- Facilitating online transactions smoothly
- Preparing orders diligently for shipment

**Qualifications**:

- Bilingual proficiency in French and English is a must
- Adept at navigating social networks and Shopify
- Tech-savvy with a knack for picking up new tools quickly
- Prior experience in retail and e-commerce environments
- Physical ability to lift at least 25 lbs
- Passion or knowledge in any of our diverse product categories is a great plus

**Why Join EDM?**
- Work in a sustainable and eco-friendly environment
- Immerse yourself in a world of creativity and unique finds
- Opportunities for professional growth and development
- Be part of a team that values diversity and inclusion

**Work Schedule**: Minimum 4 days a week, 30-40 hours a week
---------------------
- EcoDépôt Montréal (EDM) n'est pas seulement un magasin ; c'est un trésor d'histoire et de créativité En tant que magasin vintage et d'occasion renommé, nous offrons une vaste gamme d'articles couvrant diverses périodes et catégories : meubles, art, vêtements, articles ménagers, objets de collection, appareils électroménagers, luminaires, livres, appareils électroniques, et bien plus encore. Nous avons pour mission de minimiser les déchets des décharges et de promouvoir une culture de la réutilisation, afin d'être votre destination ultime pour tout ce qui est unique et nécessaire.

**Rejoignez notre équipe**:
Nous sommes à la recherche d'un spécialiste du service à la clientèle fiable et flexible pour se joindre à notre équipe. Votre rôle sera essentiel pour assurer le bon fonctionnement de notre boutique en ligne, en veillant à ce que notre inventaire unique soit parfaitement mis en valeur et que nos commandes soient préparées de manière experte pour être expédiées.

**Vos responsabilités**
- Rédiger et publier des descriptions de produits captivantes sur notre site web
- Faciliter les transactions en ligne
- Préparer les commandes avec diligence en vue de leur expédition

**Qualités requises**:

- La maîtrise du français et de l'anglais est indispensable.
- Adepte de la navigation sur les réseaux sociaux et sur Shopify
- Connaissance de la technologie et aptitude à assimiler rapidement de nouveaux outils.
- Expérience préalable dans des environnements de vente au détail et de commerce électronique
- Capacité physique à soulever au moins 25 livres
- La passion ou la connaissance de l'une de nos diverses catégories de produits est un atout majeur.

**Pourquoi rejoindre EDM ?**
- Travailler dans un environnement durable et respectueux de l'environnement
- S'immerger dans un monde de créativité et de découvertes uniques
- Possibilités de croissance et de développement professionnels
- Faire partie d'une équipe qui valorise la diversité et l'inclusion

**Horaire de travail**: Minimum 4 jours par semaine, 30-40 heures par semaine

**Job Types**: Full-time, Permanent

**Salary**: $18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Lachine, QC H8S 1R4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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