Midnight Shift Supervisor
3 weeks ago
About the Role:
As a Midnight Shift Supervisor at ONroute, you will play a crucial role in ensuring the smooth operation of our plazas during late-night hours. Your primary responsibility will be to support management in monitoring the day-to-day activities of employees, aiding in monitoring productivity, and ensuring that business runs smoothly.
Key Responsibilities:
- Monitor and plan the day-to-day activities of employees, coordinating breaks and keeping management informed of area activities and significant issues.
- Create and maintain a safe and positive work environment, free of harassment and violence.
- Model company brand standards and adhere to all policies and SOPs in a professional manner.
- Complete opening, daily, and closing procedures/checklists in accordance with company policies.
- Follow all company cash handling policies and maintain proper security of cash and void transactions as needed.
- Resolve customer complaints in a manner consistent with policy and with customer satisfaction in mind.
- Practice excellent food safety and sanitation practices and comply with all H&S standards.
- Place and receive product, perform monthly inventory, and deliver training in different brands for new employees.
- Respond to guest injuries and property damage, complete reports, and record timely to HUB/IFM.
Requirements:
Reliable transportation is required as our plazas are located on the 401/400 highways, and public transportation is not available.
About Us:
ONroute is the proud operator of 23 convenient plazas located along Highways 400 and 401. Our locations are designed to provide travelers with fresh and exciting food and beverage options, gas, and other amenities that improve their travel experience. At ONroute, we strive to be more than just the next highway stop, and are here to anticipate, meet, and exceed the needs of Ontario's travelers with a customer-obsessed team driven to deliver excellence.
ONroute is committed to a diverse and inclusive workplace for all. We have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and applicants. Accommodations during the application process are available upon request.
ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process.
ONroute is recognized under the Temporary Foreign Worker Programs Recognized Employer Pilot (REP).
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